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Frequently Asked Questions
Answers to your most common questions
Snow Aurora strives to be as transparent as possible. We answer all your most asked questions to the best of our ability.
Got a question? Ask us by emailing info@snowaurora.co.za.
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What is Snow Aurora and what do they sell?
Snow Aurora is a leading South African hobby and craft shop specialising in high-quality DIY building blocks, including botanical succulents, street food sets, and scale model cars.
Where is Snow Aurora located?
Snow Aurora is an online-first retailer based in South Africa, frequently appearing at national events like Hobby-X at the Kyalami Grand Prix Circuit
Are Snow Aurora building blocks compatible with other brands?
Yes, our DIY building blocks are designed to be compatible with standard micro-block and building block systems, offering a seamless experience for hobbyists.
Is Snow Aurora a South African business?
Yes, Snow Aurora is a proudly South African business providing local shipping and participating in local craft and hobby expos across the country.
Does Snow Aurora offer gift vouchers?
We offer a wide selection of hobby kits perfect for gifting; check our “Gift Ideas” section for the latest curated collections.
How can I contact Snow Aurora customer service?
You can reach our support team directly via email at info@snowaurora.co.za for inquiries regarding orders, products, or event appearances.
What are the most popular items at Snow Aurora?
Our best-sellers include the Botanical Collection (Sunflower and Epiphyllum blocks) and our 1:18 scale Racing Car series.
Does Snow Aurora have a physical store?
While we primarily operate online at snowaurora.co.za, we showcase our full range at major South African hobby markets and exhibitions.
What age group are Snow Aurora building blocks for?
Our kits range from beginner-friendly 100-piece sets to complex 300+ piece models, making them ideal for teenagers and adult hobbyists (AFOLs).
How do I stay updated on new Snow Aurora arrivals?
Follow Snow Aurora on Instagram or check our homepage regularly for the latest drops in our Succulent and Street Food collections.